Restringing and Repairs ​

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RuBe jewellery offers a three month warranty on all elasticated jewellery from date of purchase. This does not include accidental damage, general wear and tear or over stretching. Proof of purchase and photo evidence of your jewellery will be required.

Re-stringing Service

All elasticated jewellery is made using strong silicone thread, which may overtime loosen slightly. We offer a re-stinging service at a small fee of £5 per bracelet plus postage and packaging.

Repair Service

Repairs are charged on a quotation basis and are subject to stock availability. Please email info@rubejewellery.com
Any jewellery items returned for repair/restringing is done at the customers own risk.

Proof of postage is recommended. Please email info@rubejewellery.com

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If you decide that you would like to send a piece of RuBe Jewellery back for restringing or repair, please fill n the returns form by clicking below, to let us know it is on its way.